It will advise you of what information we may ask you and how we store that data securely. It also explains what we ask you to do to help us keep your data accurate, relevant and up to date.
When we ask you for personal information, we will:
•Explain clearly and transparently why we need this personal data.
•Secure it safely, protecting it from any unlawful access.
•We will only share it with any 3rd parties where we have your consent.
•We will never pass your data over any 3rd parties for marketing purposes.
•We will only use the data we take from you for the purpose we took it for.
• We will only take the data that is relevant, adequate and limited to what Fraser and Wheeler need for purpose of any agreement.
• We will not keep your data any longer than is necessary.
•Due to HMRC requirements, most of the data we take from you to, undertake our contractual obligations, are kept for a minimum of 7 years.
We ask you to:
•Make sure the information you supply us is accurate.
• Inform us, as soon as possible, if this information changes i.e. your contact details or address.
Disclosing your information
We collect data from you to comply with the Money Laundering Regulation 2007. We are under a legal obligation to process your data under this regulation. We will only pass this personal information on if we have a legal obligation to do so.
You can find out about the information we hold on you, correct any errors, and find out any 3rd parties we have shared your information with by contacting our:-
Data Protection Officer: Ben Fraser (Dawlish Office) or Chris Parkes (Exter Office).
For any additional advice about data protection and the General Data Protection Regulation, you can contact the Information Commissioner's Office.
"We recently had Chris from Fraser and Wheeler estate agents out to value our house and we were extremely pleased with his politeness and knowledgeable service although our valuation was for insurance valuation purposes only, he was quite happy to advise us and guide us for the way forward. When booking in for this appointment I spoke with a lovely young lady called Sarah who was also very polite and helpful. 5 Stars from me :-)"
Dawlish: 19 Queen Street, Dawlish, Devon, EX7 9HB / 01626 862379
Exeter: 35 Cowick Street, St Thomas, Exeter, EX4 1AW / 01392 420410
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