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Privacy Policy

Privacy Policy

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Here at Fraser and Wheeler we are committed to ensuring that your personal data is protected by adhering to the principles of the EU General Data Protection Regulation (GDPR).  This Privacy Policy explains how we use any personally identifiable information you give us through our website, hard copy forms or via our staff. 

It will advise you of what information we may ask you and how we store that data securely.  It also explains what we ask you to do to help us keep your data accurate, relevant and up to date.

When we ask you for personal information, we will:

•Explain clearly and transparently why we need this personal data.

•Secure it safely, protecting it from any unlawful access.

•We will only share it with any 3rd parties where we have your consent.

•We will never pass your data over any 3rd parties for marketing purposes.

•We will only use the data we take from you for the purpose we took it for.

• We will only take the data that is relevant, adequate and limited to what Fraser and Wheeler need for purpose of any agreement.

• We will not keep your data any longer than is necessary.

•Due to HMRC requirements, most of the data we take from you to, undertake our contractual obligations, are kept for a minimum of 7 years.

We ask you to:

•Make sure the information you supply us is accurate.

• Inform us, as soon as possible, if this information changes i.e. your contact details or address.

Disclosing your information

We collect data from you to comply with the Money Laundering Regulation 2007.   We are under a legal obligation to process your data under this regulation.  We will only pass this personal information on if we have a legal obligation to do so.

You can find out about the information we hold on you, correct any errors, and find out any 3rd parties we have shared your information with by contacting our:-

Data Protection Officer: Ben Fraser (Dawlish Office) or Chris Parkes (Exter Office).

 

For any additional advice about data protection and the General Data Protection Regulation, you can contact the Information Commissioner's Office.

Anne Ager Seller in Dawlish

"Unfortunately I found myself in the position of having to put my late Mother's property on the market at the beginning of this year. It is always a very stressful time for close family, especially if you live in another country, and have never had to do it before! I was very nervous, apprehensive, and really did not know which way to turn. With the advice of my Mother's bank, and many close friends, four local Dawlish estate agents were suggested to me. I saw one, whom I knew was wrong from the word go, and then I met with Chris Parkes from Fraser Wheeler. This was the turning point! I had not only met an agency that I knew were sympathetic with the personal situation, but, were also very forward thinking and pro-active as far as a potential sale was concerned. I was so impressed and confident with our initial discussions and feedback, that I cancelled the following two agents' appointments the very next day. Fraser & Wheeler were absolutely wonderful, and took away a large part of the hassle that is usually involved with a property sale, and their follow up to detail was amazing. Within four days of the property going on the market, they had found a secure buyer for me. I would strongly recommend anyone who is selling a property in the Dawlish, Teignmouth, Starcross area to contact Fraser & Wheeler .... especially if you happen to be living outside the UK (or in another part of the country), and at a distance. They have the ability to make all the property selling wheels run so smoothly for you. A big Thank You to Fraser & Wheeler."

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